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      <div> <font size="-2"><a class="moz-txt-link-freetext" href="https://www.newyorker.com/magazine/2019/02/18/private-mossad-for-hire">https://www.newyorker.com/magazine/2019/02/18/private-mossad-for-hire</a></font><br>
        <h1 class="ArticleHeader__hed___GPB7e">Private Mossad for Hire</h1>
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                        <h2>Inside an effort to influence American
                          elections, starting with one small-town race.</h2>
                        <p>By Adam Entous and Ronan Farrow - February 18
                          & 25, 2019<br>
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                              <p>One evening in 2016, a
                                twenty-five-year-old community-college
                                student named Alex Gutiérrez was waiting
                                tables at La Piazza Ristorante Italiano,
                                an upscale restaurant in Tulare, in
                                California’s San Joaquin Valley.
                                Gutiérrez spotted Yorai Benzeevi, a
                                physician who ran the local hospital,
                                sitting at a table with Parmod Kumar, a
                                member of the hospital board. They
                                seemed to be in a celebratory mood,
                                drinking expensive bottles of wine and
                                laughing. This irritated Gutiérrez. The
                                kingpins, he thought with disgust.</p>
                              <p>Gutiérrez had recently joined a Tulare
                                organization called Citizens for
                                Hospital Accountability. The group had
                                accused Benzeevi of enriching himself at
                                the expense of the cash-strapped
                                hospital, which subsequently declared
                                bankruptcy. (Benzeevi’s lawyers said
                                that all his actions were authorized by
                                his company’s contract with the
                                facility.) According to court documents,
                                the contract was extremely lucrative for
                                Benzeevi; in a 2014 e-mail to his
                                accountant, he estimated that his
                                hospital business could generate nine
                                million dollars in annual revenue, on
                                top of his management fee of two hundred
                                and twenty-five thousand dollars a
                                month. (In Tulare, the median household
                                income was about forty-five thousand
                                dollars a year.) The citizens’ group had
                                drawn up an ambitious plan to get rid of
                                Benzeevi by rooting out his allies on
                                the hospital board. As 2016 came to a
                                close, the group was pushing for a
                                special election to unseat Kumar; if he
                                were voted out, a majority of the board
                                could rescind Benzeevi’s contract.</p>
                              <p>Gutiérrez, a political-science major,
                                was a leader of the Young Democrats Club
                                at the College of the Sequoias, and
                                during the 2016 Presidential campaign he
                                attended a rally for Bernie Sanders.
                                Gutiérrez grew up watching his father, a
                                dairyman, work twelve-hour shifts, six
                                days a week, and Sanders’s message about
                                corporate greed, income inequality, and
                                the ills of America’s for-profit
                                health-care system resonated with him.
                                Seeing Benzeevi and Kumar enjoying
                                themselves at La Piazza inflamed
                                Gutiérrez’s sense of injustice. He spent
                                the week between Christmas and New
                                Year’s knocking on doors and asking
                                neighbors to sign a petition for a
                                recall vote, which ultimately garnered
                                more than eleven hundred signatures.
                                Gutiérrez later asked his mother,
                                Senovia, if she would run for Kumar’s
                                seat; the citizens’ group thought that
                                Senovia, an immigrant and a social
                                worker, would be an appealing candidate
                                in a community that is around sixty per
                                cent Hispanic.</p>
                              <p>The recall was a clear threat to
                                Benzeevi’s hospital-management business,
                                and he consulted a law firm in
                                Washington, D.C., about mounting a
                                campaign to save Kumar’s seat. An
                                adviser there referred him to Psy-Group,
                                an Israeli private intelligence company.
                                Psy-Group’s slogan was “Shape Reality,”
                                and its techniques included the use of
                                elaborate false identities to manipulate
                                its targets. Psy-Group was part of a new
                                wave of private intelligence firms that
                                recruited from the ranks of Israel’s
                                secret services—self-described “private
                                Mossads.” The most aggressive of these
                                firms seemed willing to do just about
                                anything for their clients.</p>
                              <p>Psy-Group stood out from many of its
                                rivals because it didn’t just gather
                                intelligence; it specialized in covertly
                                spreading messages to influence what
                                people believed and how they behaved.
                                Its operatives took advantage of
                                technological innovations and lax
                                governmental oversight. “Social media
                                allows you to reach virtually anyone and
                                to play with their minds,” Uzi Shaya, a
                                former senior Israeli intelligence
                                officer, said. “You can do whatever you
                                want. You can be whoever you want. It’s
                                a place where wars are fought, elections
                                are won, and terror is promoted. There
                                are no regulations. It is a no man’s
                                land.”</p>
                              <p>In recent years, Psy-Group has
                                conceived of a variety of elaborate
                                covert operations. In Amsterdam, the
                                firm prepared a report on a religious
                                sect called the Brunstad Christian
                                Church, whose Norwegian leader,
                                Psy-Group noted, claimed to have written
                                “a more important book than the New
                                Testament.” In Gabon, Psy-Group pitched
                                “Operation Bentley”—an effort to
                                “preserve” President Ali Bongo Ondimba’s
                                hold on power by collecting and
                                disseminating intelligence about his
                                main political rival. (It’s unclear
                                whether or not the operations in
                                Amsterdam and Gabon were carried out. A
                                spokesperson for Brunstad said that it
                                was “plainly ridiculous” that the church
                                considered “any book” to be more
                                important than the Bible. Ondimba’s
                                representatives could not be reached for
                                comment.) In another project, targeting
                                the South African billionaire heirs of
                                an apartheid-era skin-lightening
                                company, Psy-Group secretly recorded
                                family members of the heirs describing
                                them as greedy and, in one case, as a
                                “piece of shit.” In New York, Psy-Group
                                mounted a campaign on behalf of wealthy
                                Jewish-American donors to embarrass and
                                intimidate activists on American college
                                campuses who support a movement to put
                                economic pressure on Israel because of
                                its treatment of the Palestinians.</p>
                              <p>Psy-Group’s larger ambition was to
                                break into the U.S. election market.
                                During the 2016 Presidential race, the
                                company pitched members of Donald
                                Trump’s campaign team on its ability to
                                influence the results. Psy-Group’s
                                owner, Joel Zamel, even asked Newt
                                Gingrich, the former House Speaker, to
                                offer Zamel’s services to Jared Kushner,
                                Trump’s son-in-law. The effort to drum
                                up business included brash claims about
                                the company’s skills in online
                                deception. The posturing was intended to
                                attract clients—but it also attracted
                                the attention of the F.B.I. Robert
                                Mueller, the special counsel, has been
                                examining the firm’s activities as part
                                of his investigation into Russian
                                election interference and other matters.</p>
                              <p>Psy-Group’s talks with Benzeevi, after
                                the 2016 election, spurred the company
                                to draw up<span data-page="page_2"></span>
                                a plan for developing more business at
                                the state and local levels. No election
                                was too small. One company document
                                reported that Psy-Group’s influence
                                services cost, on average, just three
                                hundred and fifty thousand dollars—as
                                little as two hundred and seventy-five
                                dollars an hour. The new strategy called
                                for pitching more than fifty individuals
                                and groups, including the Republican
                                National Committee, the Democratic
                                National Committee, and major super <em>PAC</em>s.
                                The firm published a provocative
                                brochure featuring an image of a
                                goldfish with a shark fin tied to its
                                back, below the tagline “Reality is a
                                matter of perception.” Another brochure
                                showed a cat that cast a lion’s shadow
                                and listed “honey traps” among the
                                firm’s services. (In the espionage
                                world, a honey trap often involves
                                deploying a sexually attractive
                                operative to induce a target to provide
                                information.)</p>
                              <p>Psy-Group put together a proposal for
                                Benzeevi, promising “a coordinated
                                intelligence operation and influence
                                campaign” in Tulare to preserve Kumar’s
                                seat on the hospital board. Operatives
                                would use fake identities to “uncover
                                and deliver actionable intelligence” on
                                members of the community who appeared to
                                be leading the recall effort, and would
                                use unattributed Web sites to mount a
                                “negative campaign” targeting “the
                                opposition candidate.” All these
                                activities, the proposal assured, would
                                appear to be part of a “grass roots”
                                movement in Tulare. The operation was
                                code-named Project Mockingjay, a
                                reference to a fictional bird in the
                                “Hunger Games” novels, known for its
                                ability to mimic human sounds.</p>
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                              <p>The modern market for private
                                intelligence dates back to the
                                nineteen-seventies, when a former
                                prosecutor named <a
                                  href="https://www.newyorker.com/magazine/2009/10/19/the-secret-keeper">Jules
                                  Kroll</a> began hiring police
                                detectives, F.B.I. and Treasury agents,
                                and forensic accountants to conduct
                                detective work on behalf of
                                corporations, law and accounting firms,
                                and other clients. The company, which
                                became known as Kroll, Inc., also
                                recruited a small number of former
                                C.I.A. officers, but rarely advertised
                                these hires—Kroll knew that associating
                                too closely with the C.I.A. could
                                endanger employees in countries where
                                the spy agency was viewed with contempt.</p>
                              <p>In the two-thousands, Israeli versions
                                of Kroll entered the market. These
                                companies had a unique advantage: few
                                countries produce more highly trained
                                and war-tested intelligence
                                professionals, as a proportion of the
                                population, than Israel. Conscription in
                                Israel is mandatory for most citizens,
                                and top intelligence units often
                                identify talented recruits while they
                                are in high school. These soldiers
                                undergo intensive training in a range of
                                language and technical skills. After a
                                few years of government service, most
                                are discharged, at which point many
                                finish their educations and enter the
                                civilian job market. Gadi Aviran was one
                                of the pioneers of the private Israeli
                                intelligence industry. “There was this
                                huge pipeline of talent coming out of
                                the military every year,” Aviran, who
                                founded the intelligence firm
                                Terrogence, said. “All a company like
                                mine had to do was stand at the gate and
                                say, ‘You look interesting.’ ”</p>
                              <p>Aviran was formerly the head of an
                                Israeli military intelligence research
                                team, where he supervised analysts who,
                                looking for terrorist threats, reviewed
                                data vacuumed up from telephone
                                communications and from the Internet.
                                The process, Aviran said, was like
                                “looking at a flowing river and trying
                                to see if there was anything interesting
                                passing by.” The system was generally
                                effective at analyzing attacks after
                                they occurred, but wasn’t as good at
                                providing advance warning.</p>
                              <p>Aviran began to think about a more
                                targeted approach. Spies, private
                                investigators, criminals, and even some
                                journalists have long used false
                                identities to trick people into
                                providing information, a practice known
                                as pretexting. The Internet made
                                pretexting easier. Aviran thought that
                                fake online personae, known as avatars,
                                could be used to spy on terrorist groups
                                and to head off planned attacks. In
                                2004, he started Terrogence, which
                                became the first major Israeli company
                                to demonstrate the effectiveness of
                                avatars in counterterrorism work.</p>
                              <p>When Terrogence launched, many
                                suspected jihadi groups communicated
                                through members-only online forums run
                                by designated administrators. To get
                                past these gatekeepers, Terrogence’s
                                operatives gave their avatars legends,
                                or backstories—often as Arab students at
                                European universities. As the avatars
                                proliferated, their operators joked that
                                the most valuable online chat rooms were
                                now entirely populated by avatars, who
                                were, inadvertently, collecting
                                information from one another.</p>
                              <p>Aviran tried to keep Terrogence
                                focussed on its core
                                mission—counterterrorism—but some
                                government clients offered the company
                                substantial contracts to move in other
                                directions. “It’s a slippery slope,”
                                Aviran said, insisting that it was a
                                path he resisted. “You start with one
                                thing and suddenly you think, Wait,
                                wait, I can do this. Then somebody asks
                                if you can do something else. And you
                                say, ‘Well, it’s risky but the money is
                                good, so let’s give it a try.’ ”</p>
                              <p>Terrogence’s success spawned imitators,
                                and other former intelligence officers
                                began to open their own firms, many of
                                them less risk-averse than Terrogence.
                                One of the boldest, Black Cube, openly
                                advertised its ties to Israeli spy
                                agencies, including Mossad and Unit
                                8200, the military’s
                                signals-intelligence corps. Black Cube
                                got its start with the help of Vincent
                                Tchenguiz, an Iranian-born English
                                real-estate tycoon who had invested in
                                Terrogence. In March, 2011, Tchenguiz
                                was arrested by a British anti-fraud
                                unit investigating his business
                                dealings. (The office later dropped the
                                investigation and paid him a
                                settlement.) He asked <a
                                  href="https://www.newyorker.com/magazine/2012/09/03/the-vegetarian">Meir
                                  Dagan</a>, who had just stepped down
                                as the director of Mossad, how he could
                                draw on the expertise of former
                                intelligence officers to look into<span
                                  data-page="page_3"></span> the
                                business rivals he believed had alerted
                                authorities. Dagan’s message to
                                Tchenguiz, a former colleague of Dagan’s
                                said, was: I can find a personal Mossad
                                for you. (Dagan died in 2016.) Tchenguiz
                                became Black Cube’s first significant
                                client.</p>
                              <p>In some respects, Psy-Group emerged
                                more directly from Terrogence. In 2008,
                                Aviran hired an Israel Defense Forces
                                intelligence officer named Royi Burstien
                                to be the vice-president of business
                                development. Social networks such as
                                Facebook—whose profiles featured
                                photographs and other personal
                                information—were becoming popular, and
                                Terrogence’s avatars had become more
                                sophisticated to avoid detection.
                                Burstien urged Aviran to consider using
                                the avatars in more aggressive ways, and
                                on behalf of a wider range of commercial
                                clients. Aviran was wary. After less
                                than a year at Terrogence, Burstien
                                returned to Israel’s military
                                intelligence, and joined an élite unit
                                that specialized in PsyOps, or
                                psychological operations.</p>
                              <p>In the following years, some of
                                Burstien’s ambitions were being
                                fulfilled elsewhere. Russia’s
                                intelligence services had begun using a
                                variety of tools—including hacking,
                                cyber weapons, online aliases, and Web
                                sites that spread fake news—to conduct <a
href="https://www.newyorker.com/magazine/2017/03/06/trump-putin-and-the-new-cold-war">information
                                  warfare</a> and to sow discord in
                                neighboring countries. In the late
                                two-thousands, the Russians targeted
                                Estonia and Georgia. In 2014, they hit
                                Ukraine. Later that year, Burstien
                                founded Psy-Group, which, like Black
                                Cube, used avatars to conduct
                                intelligence-collection operations. But
                                Burstien also offered his avatars for
                                another purpose: influence campaigns,
                                similar to those mounted by Russia.
                                Burstien boasted that Psy-Group’s
                                so-called “deep” avatars were so
                                convincing that they were capable of
                                planting the seeds of ideas in people’s
                                heads.</p>
                            </div>
                            <div>
                              <p>Tulare seemed an unlikely target for an
                                influence campaign. The town took its
                                name from a lake that, in 1773, was
                                christened by a Spanish commandant as
                                Los Tules, for the tule reeds that grew
                                along the shore. The town was later
                                memorialized in a song, “Ghost of
                                Bardsley Road,” about a headless spectre
                                who rode a white Honda motorcycle.</p>
                              <p>Today, the city is home to just over
                                sixty thousand people. The county leads
                                the nation in dairy production. In the
                                summer months, dry winds churn up so
                                much dust that many residents suffer
                                from what’s known as valley fever, a
                                fungal infection that causes flulike
                                symptoms. Not long ago, when wildfires
                                were raging across California, winds
                                pushed the smoke into Tulare, leaving an
                                acrid smell in the air.</p>
                              <p>Citizens for Hospital Accountability
                                began as a simple Facebook page. At
                                first, the group’s leaders hoped that
                                Alex Gutiérrez would run for Kumar’s
                                seat, but he was planning to stand for a
                                position on the city council. Senovia
                                was the backup choice. She had grown up
                                as the youngest of twelve children, in
                                the central Mexican state of
                                Aguascalientes. Her parents were
                                impoverished farmers who cultivated corn
                                and beans until a drought forced them to
                                abandon their land. She started working
                                full time when she was sixteen; when she
                                was twenty-four, she crossed the border
                                at Tijuana to join her boyfriend, Miguel
                                Gutiérrez, who was living in Los
                                Angeles. They married and, two years
                                later, moved to Tulare, where Senovia
                                raised five boys and supplemented the
                                family’s income by working part time as
                                a housekeeper. When she was thirty-five,
                                she got her high-school diploma, then
                                attended community college and went on
                                to earn a B.A. at California State
                                University, Fresno. In 2015, she became
                                an American citizen and completed a
                                master’s degree in social work.</p>
                              <p>Alex doubted whether his mother would
                                agree to enter the race. She had never
                                shown much interest in politics.
                                “Growing up as immigrants, parents know
                                what’s happening, but, aside from
                                voting, they don’t really want to get
                                involved,” he said. Over family dinners
                                in Senovia’s three-bedroom home, Alex
                                told her stories about the “corruption
                                and mismanagement” that he said was
                                hurting the hospital. “I will happily do
                                it because you’re so involved,” Senovia
                                told him.</p>
                              <p>Hospital-board races are usually
                                small-time affairs. One former member of
                                the Tulare board said that her campaign
                                had cost just a hundred and fifty
                                dollars, which she used to buy signs and
                                cards that she handed out door-to-door.
                                In the recall, which had been set for
                                July 11, 2017, voter turnout was
                                expected to be fewer than fifteen
                                hundred people. Still, Alex decided to
                                take a break from college and serve as
                                his mother’s campaign manager. He
                                suspected that the race would be
                                bitterly contested, and expensive. He
                                calculated that ten thousand dollars
                                should cover the costs. To help,
                                Citizens for Hospital Accountability
                                hosted a fund-raiser on Cinco de Mayo.
                                The invitation featured a photograph of
                                Senovia in a pink dress, surrounded by
                                her husband and five children, standing
                                in front of a mural depicting the
                                foothills of the Sierra Nevadas.</p>
                              <p>Senovia was nervous about her first big
                                campaign event, which was held in an
                                orchard, where guests ate handmade
                                tacos. Tulare County is largely
                                Republican; Trump won it with
                                fifty-three per cent of the vote in
                                2016, and the district’s representative
                                in the House, Devin Nunes, has
                                spearheaded efforts to counter the
                                Russia investigation. But the hospital
                                board was a crossover issue. One of
                                Senovia’s supporters, a dairyman of
                                Portuguese descent, pulled Alex aside at
                                the fund-raiser to tell him that
                                Senovia’s “classy” appearance and her
                                foreign accent somehow reminded him of
                                Melania Trump, whose husband he had
                                supported in the 2016 election. (Alex, a
                                Bernie Sanders fan, laughed and
                                suggested that this might not be an apt
                                comparison.)<span data-page="page_4"></span></p>
                              <p>After giving a speech, Senovia told
                                Alex that she was pleased that the event
                                had been held on Cinco de Mayo, which
                                commemorates the Mexican Army’s victory
                                over France in the Battle of Puebla.
                                “The French could not believe they were
                                defeated by Mexico,” Senovia told her
                                son. “I am going to beat Kumar, and he
                                won’t be able to believe that a Mexican
                                woman defeated him.”</p>
                              <p>But Benzeevi wasn’t going to let his
                                opponents win without putting up a
                                fight. While Alex and Senovia were
                                soliciting small donations from
                                neighbors, Benzeevi got on a plane to
                                Israel to meet with Psy-Group.</p>
                            </div>
                            <div>
                              <p>Psy-Group operated out of a nondescript
                                building in a commercial area about
                                twenty minutes outside Tel Aviv. Its
                                offices were on the fourth floor, behind
                                an unmarked door. Employees used key
                                cards to enter, and yet, for a private
                                intelligence firm, security was
                                comically lax, particularly between noon
                                and 2 <em>P.M.</em>, when men carrying
                                motorcycle helmets raced in and out,
                                delivering lunch. Clients were escorted
                                through a communal room, which had a
                                big-screen TV facing a large, listing
                                couch, where twentysomethings in faded
                                jeans and T-shirts spent their breaks
                                playing Mortal Kombat and <em>FIFA</em>
                                17.</p>
                              <p>Burstien tried to position Psy-Group as
                                a more responsible alternative to Black
                                Cube, which was known for a willingness
                                to break the rules. “I’m not saying
                                we’re good guys or bad guys,” Burstien
                                said in one meeting. “It’s not black or
                                white. The gray has so many shades.” In
                                2016, Romanian police arrested two Black
                                Cube operatives for illegal hacking and
                                harassment of the country’s leading
                                anticorruption officer. (The pair
                                pleaded guilty and received probation.)
                                Psy-Group tried to capitalize on Black
                                Cube’s legal troubles. Burstien
                                reassured prospective clients that
                                lawyers vetted everything the company’s
                                operatives did. Former company officials
                                said that Psy-Group didn’t hack or
                                appropriate the identities of real
                                people for its avatars. It clandestinely
                                recorded conversations, but never in
                                jurisdictions that required “two-party”
                                consent, which would have made the
                                practice illegal.</p>
                              <p>The company’s claims of legal
                                legitimacy, however, skirted the fact
                                that regulations haven’t kept pace with
                                advances in technology. “What are the
                                regulations? What’s the law?” Tamir
                                Pardo, who was the director of Mossad
                                from 2011 to 2016, said. “There are no
                                laws. There are no regulations. That’s
                                the main problem. You can do almost
                                whatever you want.”</p>
                              <p>Psy-Group went to great lengths to
                                disguise its activities. Employees were
                                occasionally instructed to go to
                                libraries or Internet cafés, where they
                                could use so-called “white” computers,
                                which could not be traced back to the
                                firm. They created dummy Gmail accounts,
                                often employed for one assignment and
                                then discarded. For particularly
                                sensitive operations, Psy-Group created
                                fake front companies and avatars who
                                purported to work there, and then hired
                                real outside contractors who weren’t
                                told that they were doing the bidding of
                                Psy-Group’s clients. Psy-Group
                                operatives sometimes paid the local
                                contractors in cash.</p>
                              <p>In one meeting, Burstien said that,
                                before a parliamentary election in a
                                European country, his operatives had
                                created a sham think tank. Using
                                avatars, the operatives hired local
                                analysts to work for the think tank,
                                which then disseminated reports to
                                bolster the political campaign of the
                                company’s client and to undermine the
                                reputations of his rivals. In another
                                meeting, Psy-Group officials said that
                                they had created an avatar to help a
                                corporate client win regulatory approval
                                in Europe. Over time, the avatar became
                                so well established in the industry that
                                he was quoted in mainstream press
                                reports and even by European
                                parliamentarians. “It’s got to look
                                legit,” a former Psy-Group employee
                                said, of Burstien’s strategy.</p>
                              <p>Most Psy-Group employees knew little or
                                nothing about the company’s owner, Joel
                                Zamel. According to corporate documents
                                filed in Cyprus, he was born in
                                Australia in 1986. Zamel later moved to
                                Israel, where he earned a master’s
                                degree in government, diplomacy, and
                                strategy, with a specialization in
                                counterterrorism and homeland security.
                                Zamel’s father had made a fortune in the
                                mining business, and Zamel was a skilled
                                networker. He cultivated relationships
                                with high-profile Republicans in the
                                U.S., including Newt Gingrich and
                                Elliott Abrams, who served in
                                foreign-policy positions under Ronald
                                Reagan and George W. Bush, and whom
                                Psy-Group listed as a member of its
                                advisory board. (The Trump
                                Administration recently named Abrams its
                                special envoy to oversee U.S. policy
                                toward Venezuela.) Documents show that
                                Zamel was a director of a Cyprus-based
                                company called <em>IOCO</em>, which
                                controlled Psy-Group. (Zamel’s lawyers
                                and Burstien declined to say how much of
                                an ownership stake Zamel held in <em>IOCO</em>,
                                or to identify who else provided funding
                                for the venture.) Using Cyprus as a
                                front made it easier for Psy-Group to
                                sell its services in Arab states that
                                don’t work overtly with Israeli
                                companies.</p>
                              <p>Initially, Psy-Group hoped to make
                                money by investigating jihadi networks,
                                much as Terrogence did. In an early test
                                of concept, a Psy-Group operative
                                created a Facebook account for an avatar
                                named Madison. Burstien’s idea was to
                                use Madison as a virtual honey trap. The
                                avatar’s Facebook page depicted Madison
                                as an average American teen-ager from a
                                Christian family in Chicago. She was a
                                fan of Justin Bieber, and after
                                graduating from high school she took a
                                job at a souvenir shop. She posted
                                Facebook messages about religion and
                                expressed interest in learning more
                                about Islam. Eventually, a Facebook
                                member from Casablanca introduced
                                Madison online to two imams at Moroccan
                                mosques, one of whom<span
                                  data-page="page_5"></span> offered to
                                guide her through the process of
                                becoming a Muslim.</p>
                              <p>Madison’s conversion was conducted
                                through Skype. The call required a
                                female Psy-Group employee to bring
                                Madison to life briefly and chant the
                                Shahada, a profession of faith, from a
                                desk in the company’s offices. “Finally!
                                I’m a Muslim,” Madison wrote on
                                Facebook. “I feel at home.” She added a
                                smiley-face emoticon.</p>
                              <p>After her conversion, Madison began to
                                come into contact with Facebook members
                                who espoused more radical beliefs. One
                                of her new friends was an <em>ISIS</em>
                                fighter in Raqqa, Syria, who encouraged
                                her to become an <em>ISIS</em> bride.
                                At that point, Burstien decided to end
                                the operation, which, he felt, had
                                demonstrated the company’s ability to
                                create convincing “deep” avatars. Not
                                long afterward, he sent representatives
                                to pitch State Department officials on
                                an influence campaign, “modeled on the
                                successful ‘Madison’ engagement,” that
                                would “interrupt the radicalization and
                                recruitment chain.” The State Department
                                never acted on the proposal.</p>
                              <p>Psy-Group had more success pitching an
                                operation, code-named Project Butterfly,
                                to wealthy Jewish-American donors. The
                                operation targeted what Psy-Group
                                described as “anti-Israel” activists on
                                American college campuses who supported
                                the Boycott, Divestment, Sanctions
                                movement, known as B.D.S. Supporters of
                                B.D.S. see the movement as a way to use
                                nonviolent protest to pressure Israel
                                about its treatment of the Palestinians;
                                detractors say that B.D.S. wrongly
                                singles out Israel as a human-rights
                                offender. B.D.S. is anathema to many
                                ardent supporters of the Israeli
                                government.</p>
                              <p>In early meetings with donors, in New
                                York, Burstien said that the key to
                                mounting an effective anti-B.D.S.
                                campaign was to make it look as though
                                Israel, and the Jewish-American
                                community, had nothing to do with the
                                effort. The goal of Butterfly, according
                                to a 2017 company document, was to
                                “destabilize and disrupt anti-Israel
                                movements from within.” Psy-Group
                                operatives scoured the Internet,
                                social-media accounts, and the “deep”
                                Web—areas of the Internet not indexed by
                                search engines like Google—for
                                derogatory information about B.D.S.
                                activists. If a student claimed to be a
                                pious Muslim, for example, Psy-Group
                                operatives would look for photographs of
                                him engaging in behavior unacceptable to
                                many pious Muslims, such as drinking
                                alcohol or having an affair. Psy-Group
                                would then release the information
                                online using avatars and Web sites that
                                couldn’t be traced back to the company
                                or its donors.</p>
                              <p>Project Butterfly launched in February,
                                2016, and Psy-Group asked donors for
                                $2.5 million for operations in 2017.
                                Supporters were told that they were
                                “investing in Israel’s future.” In some
                                cases, a former company employee said,
                                donors asked Psy-Group to target B.D.S.
                                activists at universities where their
                                sons and daughters studied.</p>
                              <p>The project would focus on as many as
                                ten college campuses. According to an
                                update sent to donors in May, 2017,
                                Psy-Group conducted two “tours of the
                                main theatre of action,” and met with
                                the campaign’s outside “partners,” which
                                it did not name. Psy-Group employees had
                                recently travelled to Washington to
                                visit officials at a think tank called
                                the Foundation for Defense of
                                Democracies, which had shared some of
                                its research on the B.D.S. movement. In
                                a follow-up meeting, which was attended
                                by Burstien, Psy-Group provided F.D.D.
                                with a confidential memo describing how
                                it had compiled dossiers on nine
                                activists, including a lecturer at the
                                University of California, Berkeley. In
                                the memo, Psy-Group asked the foundation
                                for guidance on identifying future
                                targets. According to an F.D.D.
                                official, the foundation “did not end up
                                contracting with them, and their
                                research did little to advance our own.”</p>
                              <p>Burstien recruited Ram Ben-Barak, a
                                former deputy director of Mossad, to
                                help with the project. As the director
                                general of Israel’s Ministry of
                                Strategic Affairs, from 2014 to 2016,
                                Ben-Barak had drawn up a plan for the
                                state to combat the B.D.S. movement, but
                                it was never implemented. Ben-Barak was
                                enthusiastic about Butterfly. He said
                                that the fight against B.D.S. was like
                                “a war.” In the case of B.D.S.
                                activists, he said, “you don’t kill them
                                but you do have to deal with them in
                                other ways.”</p>
                              <p>Yaakov Amidror, a former
                                national-security adviser to Prime
                                Minister Benjamin Netanyahu, also became
                                an adviser to Psy-Group on Butterfly.
                                Before accepting the position, Amidror
                                said recently, he spoke to Daniel
                                Reisner, Psy-Group’s outside counsel,
                                who had advised five Israeli Prime
                                Ministers, including Netanyahu. “Danny,
                                is it legal?” Amidror recalled asking.
                                Reisner responded that it was. While
                                active Israeli intelligence operatives
                                aren’t supposed to spy on the United
                                States, Amidror said, he saw nothing
                                improper about former Israeli
                                intelligence officers conducting
                                operations against American college
                                students. “If it’s legal, I don’t see
                                any problem,” Amidror said with a shrug.
                                “If people are ready to finance it, it
                                is O.K. with me.”</p>
                            </div>
                            <div>
                              <p>On April 22, 2017, Benzeevi arrived in
                                Tel Aviv. He checked into the Dan Hotel,
                                across from the city’s seafront
                                promenade. At the start of his first
                                full day in Israel, he was greeted by a
                                “Welcome home!” e-mail from Scott
                                Mortman, a former lawyer who managed
                                Psy-Group’s American clients. The e-mail
                                described their schedule for the day. At
                                lunch, Mortman would give Benzeevi a
                                briefing on Psy-Group’s offerings. Then
                                Benzeevi would meet with Burstien, who
                                would walk him through the company’s
                                proposed campaign to keep Kumar on the
                                hospital board. Burstien and Mortman
                                were a well-practiced tag team. “Royi
                                would give his ‘cloak and dagger’ spiel
                                and then Scott would come on and give
                                his ‘Boy Scout’ spiel, which<span
                                  data-page="page_6"></span> is ‘What
                                we’re doing is completely legal,’ ” a
                                former colleague said.</p>
                              <p>Benzeevi had already received a draft
                                of Psy-Group’s battle plan, contained in
                                an e-mail that was password-protected
                                and marked “<em>PRIVILEGED &
                                  CONFIDENTIAL</em>.” The proposal
                                assured Benzeevi that Psy-Group’s
                                activities would be “fully disconnected”
                                from him and his hospital-management
                                company.</p>
                              <p>To close the deal, Burstien called in
                                Ram Ben-Barak, one of his biggest hired
                                guns. Lanky and charismatic, Ben-Barak
                                looked like someone from Mossad central
                                casting. A former company employee said
                                that Benzeevi “appeared to like the idea
                                that someone from Mossad would be on his
                                side.” Before Benzeevi flew back to
                                California, he was given the number of a
                                bank account where he could wire
                                Psy-Group the fee for the Tulare
                                campaign—two hundred and thirty thousand
                                dollars. On May 8th, just days after
                                Senovia’s Cinco de Mayo party,
                                Benzeevi’s company sent the first of
                                three payments, which was routed to a
                                bank in Zurich. The project was set in
                                motion, and its code name was changed
                                from Mockingjay to Katniss, a reference
                                to Katniss Everdeen, the protagonist in
                                the “Hunger Games” novels.</p>
                            </div>
                            <div>
                              <p>A hospital-board election in central
                                California wasn’t exactly what Burstien
                                had in mind when he set out to establish
                                Psy-Group in the U.S. election market.
                                In early 2016, as the Presidential race
                                was heating up, he and Zamel both tried
                                to pitch much bigger players. Being
                                hired by one of the main campaigns
                                initially seemed like a long shot for an
                                obscure new company whose services
                                sounded risky, if not illegal. Lawyers
                                at firms in New York and Washington
                                expressed curiosity about Psy-Group, but
                                most were too cautious to sign contracts
                                with the company.</p>
                              <p>The Trump campaign, however, presented
                                an opportunity. Early in 2016, a
                                Republican consultant with ties to the
                                Israeli government put Psy-Group in
                                touch with Rick Gates, a senior Trump
                                campaign official. Eager to secure a
                                potentially lucrative project, Burstien
                                drew up plans for an intelligence and
                                influence campaign to promote Trump and
                                undermine his rivals, first in the
                                Republican primary and then in the
                                general election. In the proposal,
                                dubbed Project Rome, which was first
                                reported on by the <em>Times</em>, last
                                October, <a
href="https://www.nytimes.com/2018/10/08/us/politics/rick-gates-psy-group-trump.html"
                                  target="_blank">Psy-Group used code
                                  names for the candidates</a>: Trump
                                was Lion, and Hillary Clinton was
                                Forest. Psy-Group also hired the
                                Washington law firm Covington &
                                Burling to conduct a legal review of its
                                work. Former Psy-Group officials said
                                that the resulting memo gave a green
                                light to begin offering the company’s
                                services in the U.S. (A spokesperson for
                                Covington & Burling said that the
                                firm could not discuss its advice to
                                clients.)</p>
                              <p>Zamel often operated independently of
                                Burstien, and it’s unclear how closely
                                the two coördinated, but both saw the
                                Trump campaign as a potential client.
                                Trump’s vocal support for Israel and his
                                hard-line views on Iran appealed to
                                Zamel, and he reached out to Trump’s
                                inner circle. In early May, 2016, Zamel
                                sent an e-mail to Gingrich, saying that
                                he could provide the Trump campaign with
                                powerful tools that would use social
                                media to advance Trump’s chances. Zamel
                                suggested a meeting in Washington to
                                discuss the matter further. Gingrich
                                forwarded the e-mail to Jared Kushner
                                and asked if the campaign would be
                                interested. Kushner checked with others
                                on the campaign, including Brad
                                Parscale, who ran Web operations.
                                According to a person familiar with the
                                exchange, Parscale told Kushner that
                                they didn’t need Zamel’s help. (A 2016
                                campaign official said, “We didn’t use
                                their services.”)</p>
                              <p>Also that spring, Zamel was introduced
                                to George Nader, a Lebanese-American
                                with ties to the Emirati leader Mohammed
                                bin Zayed and other powerful figures in
                                the Gulf. Born in 1959, Nader was almost
                                twice Zamel’s age. Both men preferred to
                                operate behind the scenes, but were
                                consummate networkers who touted their
                                connections to high-level political
                                figures. Some viewed Nader as an
                                influence peddler; others said that he
                                had been intimately involved in
                                high-stakes negotiations in the Middle
                                East for decades. Martin Indyk, an
                                adviser to Presidents Clinton and Obama
                                on Middle Eastern affairs and now a
                                distinguished fellow at the Council on
                                Foreign Relations, said, “We used to
                                joke that George was in the pay of at
                                least three intelligence services—the
                                Syrian, the Israeli, and the Iranian.”</p>
                              <p>In June, 2016, Nader was attending an
                                international economic forum in St.
                                Petersburg, Russia, when Zamel
                                approached him and requested a meeting.
                                According to a representative for Nader,
                                Zamel told Nader that he was trying to
                                raise money for a social-media campaign
                                in support of Trump; he thought that
                                Nader’s Gulf contacts might be
                                interested in contributing financially.
                                Nader listened to Zamel’s pitch but
                                didn’t make any commitments, according
                                to the Nader representative. (Zamel’s
                                representatives denied that he spoke to
                                Nader in St. Petersburg about trying to
                                help Trump.)</p>
                              <p>Zamel had another opportunity to pitch
                                his services in early August, 2016, when
                                Erik Prince, the founder of the
                                Blackwater security firm, helped arrange
                                a meeting at Trump Tower among Zamel,
                                Nader, and Donald Trump, Jr. (Prince,
                                whose sister Betsy DeVos became Trump’s
                                Education Secretary, was a major Trump
                                donor and had access to members of his
                                team.) In the meeting, Zamel told Trump,
                                Jr., that he supported his father’s
                                campaign, and talked about Psy-Group’s
                                influence operations. (Zamel’s lawyer,
                                Marc Mukasey, played down the encounter,
                                insisting that Zamel made no formal
                                proposals during the meeting.)</p>
                              <p>Burstien said that his talks with the
                                Trump campaign went nowhere; a
                                representative<span data-page="page_7"></span>
                                for Zamel denied that his client engaged
                                in any activity having to do with the
                                election. But, according to the Nader
                                representative, shortly after the
                                election Zamel bragged to Nader that he
                                had conducted a secret campaign that had
                                been influential in Trump’s victory.
                                Zamel agreed to brief Nader on how the
                                operation had worked. During that
                                conversation, Zamel showed Nader several
                                analytical reports, including one that
                                described the role of avatars, bots,
                                fake news, and unattributed Web sites in
                                assisting Trump. Zamel told Nader,
                                “Here’s the work that we did to help get
                                Trump elected,” according to the Nader
                                representative. Nader paid Zamel more
                                than two million dollars, but never
                                received copies of the reports, that
                                person said.</p>
                              <p>A representative for Zamel denied that
                                he told Nader that he or any of his
                                operatives had intervened to help Trump
                                during the 2016 election. If Nader came
                                away with that impression, the
                                representative said, he was mistaken.
                                “Nader may have paid Zamel not knowing
                                when, how, or why the report was
                                created, but he wanted to use it to gain
                                access and new business,” the
                                representative said. “In fact, it used
                                publicly available material to show how
                                social media—in general—was used in
                                connection with the campaign.”</p>
                            </div>
                            <div>
                              <p>Information warfare is as old as
                                warfare itself. In “The Art of War,” Sun
                                Tzu declared that “all warfare is based
                                on deception.” In modern times, both
                                Soviet intelligence and its American
                                counterpart used disinformation as a
                                tool of persuasion and a weapon to
                                destabilize the other side. Long before
                                the advent of social media, Moscow
                                concocted fantastical rumors that the <em>AIDS</em>
                                virus had been manufactured by American
                                government scientists as a biological
                                weapon. The C.I.A. supported the
                                publication of underground books in the
                                Soviet Union by such authors as Boris
                                Pasternak and Aleksandr Solzhenitsyn, a
                                ploy that the agency knew would enrage
                                the Kremlin leadership and deepen
                                anti-Soviet sentiment among dissident
                                circles inside the country.</p>
                              <p>In 1991, when the Soviet Union
                                collapsed, the U.S. government convinced
                                itself that it was now free of many of
                                the challenges it faced during the Cold
                                War, and its interest in information
                                warfare faded. The military’s special
                                forces stepped into the
                                information-warfare void. “We knew we
                                needed to operate in this space,” Austin
                                Branch, who specialized in PsyOps, said.
                                “It was the information age. We didn’t
                                have a road map.” Branch became one of
                                the military’s first “information
                                operations” officers, in the early
                                nineties. He and other specialists
                                created experimental Web sites aimed at
                                readers in Central Europe and North
                                Africa. The sites were designed to look
                                like independent news sources; the U.S.
                                military’s role was revealed only to
                                readers who clicked deeper. “We didn’t
                                hide who it was from, but we didn’t make
                                it easy to find,” a former military
                                official who specialized in
                                psychological operations said.</p>
                              <p>U.S. leaders were generally skeptical
                                about the effectiveness of these kinds
                                of operations. They also worried that
                                the open flow of information on the
                                Internet would make it difficult, if not
                                impossible, to insure that
                                misinformation disseminated by the
                                United States wouldn’t inadvertently
                                “blow back” and reach Americans, in
                                violation of U.S. law. The result,
                                according to retired Army Colonel Mike
                                Lwin, who served as the top military
                                adviser to Pentagon leaders on
                                information operations from 2014 to
                                2018, was that a cautious approach to
                                information warfare prevailed in
                                Washington.</p>
                              <p>Russian military and intelligence
                                agencies, on the other hand, didn’t see
                                information warfare as a sideshow. They
                                invested in cyber weapons capable of
                                paralyzing critical infrastructure, from
                                utilities to banks, and refined the use
                                of fake personae and fake news to fuel
                                political and ethnic discord abroad. “We
                                underestimated how significant it was,”
                                Lwin said, of these online influence
                                operations. “We didn’t appreciate
                                it—until it was in our face.”</p>
                              <p>The 2016 election changed the calculus.
                                In the U.S., investigators pieced
                                together how Russian operatives had
                                carried out a scheme to promote their
                                preferred candidate and to stoke
                                divisions within U.S. society. Senior
                                Israeli officials, like their American
                                counterparts, had been dubious about the
                                effectiveness of influence campaigns.
                                Russia’s operation in the U.S. convinced
                                Tamir Pardo, the former Mossad director,
                                and others in Israel that they, too, had
                                misjudged the threat. “It was the
                                biggest Russian win ever. Without
                                shooting one bullet, American society
                                was torn apart,” Pardo said. “This is a
                                weapon. We should find a way to control
                                it, because it’s a ticking bomb.
                                Otherwise, democracy is in trouble.”</p>
                              <p>Some of Pardo’s former colleagues took
                                a more mercenary approach. Russia had
                                shown the world that information warfare
                                worked, and they saw a business
                                opportunity. In early 2017, as Trump
                                took office, interest in Psy-Group’s
                                services seemed to increase. Law firms,
                                one former employee said, asked
                                Psy-Group to “come back in and tell us
                                again what you are doing, because we see
                                this ability to affect decisions that we
                                weren’t fully aware of.” Another former
                                Psy-Group employee put it more bluntly:
                                “The Trump campaign won this way. If the
                                fucking President is doing it, why not
                                us?”</p>
                              <p>To capitalize on this newfound
                                interest, Burstien started making the
                                rounds in Washington with a new
                                PowerPoint presentation, which some
                                Psy-Group employees called the “If we
                                had done it” slide deck, and which
                                appeared similar to the one that Nader
                                saw. Titled “Donald Trump’s 2016
                                Presidential Campaign—Analysis,” the
                                presentation outlined the role of Web
                                sites, avatars,<span data-page="page_8"></span>
                                and bots in influencing the outcome of
                                the election. In one case highlighted in
                                the slide deck, pro-Trump avatars joined
                                a Facebook page for Bernie Sanders
                                supporters and then flooded it with
                                links to anti-Hillary Clinton articles
                                from Web sites that posted fake news,
                                creating a hostile environment for real
                                members of the group. “Bernie supporters
                                had left our page in droves, depressed
                                and disgusted by the venom,” the group’s
                                administrator was quoted as saying. As
                                part of the presentation, Burstien
                                pointed out that Russian operatives had
                                been caught meddling in the U.S.;
                                Psy-Group, he told clients, was “more
                                careful.”</p>
                              <p>Psy-Group’s post-election push into the
                                U.S. market included a cocktail
                                reception on March 1, 2017, at the Old
                                Ebbitt Grill, near the White House, “in
                                celebration of our new D.C. office.” The
                                next day, an article in Politico briefly
                                mentioned the gathering and described
                                Psy-Group as a multinational company
                                with “<a
href="https://www.politico.com/tipsheets/politico-influence/2017/03/trump-connected-lobbyists-sign-more-clients-219017"
                                  target="_blank">offices in London,
                                  Hong Kong and Cyprus</a>.” There was
                                no mention of Israel; Burstien thought
                                it would be better for business to play
                                down the Israel angle.</p>
                              <p>In fact, the reception was part of
                                Psy-Group’s campaign to shape
                                perceptions about itself. The image it
                                projected was mostly bluster; the
                                company’s “new D.C. office” consisted of
                                a desk at a WeWork on the eighth floor
                                of a building across the street from the
                                White House.</p>
                            </div>
                            <div>
                              <p>In June of 2017, strange things began
                                happening in Tulare. A series of ominous
                                Web sites appeared: Tularespeaks.com,
                                Tulareleaks.com, and
                                Draintulareswamp.com. The sites directed
                                visitors to articles that smeared
                                Senovia Gutiérrez and her allies in the
                                hospital-board fight.</p>
                              <p>Tony Maldonado, a reporter for the <em>Valley
                                  Voice</em>, the local newspaper, saw
                                the sites and thought, What the fuck? He
                                knew that residents were fired up about
                                the hospital-board election, but these
                                shadowy tactics, he said, were
                                “completely out of left field.”</p>
                              <p>“I guess you might see that in a big
                                city or on a national level,” Maldonado
                                said. “But to see it in a small town,
                                about a hospital board in Tulare, is
                                just insane.” The domain names appeared
                                to be playing off themes from the 2016
                                Presidential campaign. Trump liked to
                                use the phrase “drain the swamp” to
                                rally his anti-Washington base. The
                                address Tulareleaks.com was similar to
                                DCleaks.com, a site allegedly set up by
                                Russian intelligence officers to publish
                                hacked e-mails with the aim of
                                influencing the 2016 race. Along with
                                the Web sites, online personae, who
                                claimed to be local residents but whom
                                nobody in town recognized, began posting
                                comments on social media. Some of the
                                messages suggested that Senovia took
                                bribes. Others pointed to her Mexican
                                background and her accent and questioned
                                whether she was an American citizen.</p>
                              <p>Psy-Group also conducted “off-line”
                                operations, as the company sometimes
                                termed clandestine on-the-ground
                                activities, according to a former
                                company employee. Early on the evening
                                of June 9th, a woman with short blond
                                hair knocked on Senovia’s front door,
                                and told Senovia’s adult son Richard,
                                who answered, that she was a supporter
                                of his mother’s campaign. The woman
                                handed Richard an envelope that read
                                “To: Mrs. Sanovia,” misspelling her
                                name. Richard noticed that a man was
                                standing across the street, next to a
                                Yukon Denali S.U.V., taking photographs
                                with a telephoto lens. Later that night,
                                the S.U.V. returned to Senovia’s street,
                                and the man took more photographs.</p>
                              <p>Some of the photographs soon appeared
                                on Draintulareswamp.com, under the title
                                “Who Is Pulling Senovia’s Strings?” The
                                accompanying article said, “This post is
                                addressed to one member of our community
                                in particular. The public should be
                                watching Martha Senovia closely. This
                                past week a very expensive black car was
                                seen parked in front of the home of Mrs.
                                Senovia in addition to several other
                                unidentified cars.” The Web site used
                                Senovia’s nickname, Martha. The
                                photographs seemed designed to make it
                                appear as if Senovia had taken a bribe.
                                (The envelope contained a thirty-dollar
                                Tommy Hilfiger gift certificate.) Later,
                                the <em>Valley Voice</em> posted an
                                article under the headline “<em><a
href="https://www.ourvalleyvoice.com/2017/07/06/tulare-politics-get-fishy-hospital-recall-nears/"
                                    target="_blank">Tulare Politics Get
                                    Fishy as Hospital Recall Nears</a></em>.”
                                Psy-Group, one of the company’s former
                                employees later said, was engaged not in
                                “serious intelligence” but in “monkey
                                business.”</p>
                              <p>Other articles on Draintulareswamp.com
                                questioned whether Senovia was fit to
                                manage finances, and published records
                                showing that she had filed for
                                bankruptcy in 2003. (The bankruptcy
                                records were authentic.) “It was
                                horrible—they put out stuff that we
                                couldn’t believe, and they were turning
                                it out so fast,” Deanne Martin-Soares,
                                one of the founders of Citizens for
                                Hospital Accountability, said. “We
                                couldn’t trace anything. We didn’t know
                                where it was coming from.” On Facebook,
                                Alex Gutiérrez responded to the smear
                                tactics, writing, “The gall of their
                                campaign to fabricate and move forward
                                with such trash speaks volumes of their
                                desperation and fear!”</p>
                              <p>On June 15th, campaign flyers
                                ridiculing Senovia for having “zero
                                experience,” and directing residents who
                                “want proof” to visit Tularespeaks.com,
                                appeared on door handles around town.
                                The small businessman who printed and
                                distributed the flyers said that he had
                                been paid in cash by a stranger who used
                                the name Francesco Manoletti, which
                                appears to be a made-up persona. (In
                                another Psy-Group operation, a
                                similar-sounding name—Francesco
                                Gianelli—was used to hire contractors.)</p>
                              <p>Parmod Kumar had hired his own
                                political consultant, a California
                                campaign veteran named Michael McKinney,
                                to fight the recall. When rumors started
                                to spread that Kumar or Benzeevi was
                                behind the attacks on Senovia, McKinney
                                tried, unsuccessfully, to<span
                                  data-page="page_9"></span> discover
                                who had created the Web sites. “Recall
                                elections are about voter anger,”
                                McKinney said. “To win a recall, you
                                have to keep the electorate angry enough
                                to vote. To stop a recall, you have to
                                diminish the voters’ anger.” The
                                attacks, McKinney felt, had the opposite
                                of the intended effect: they motivated
                                Senovia’s supporters to turn out on
                                election day. When McKinney asked Kumar
                                about the Web sites, Kumar said that he
                                didn’t know where they had come from.
                                McKinney said that he also confronted
                                Benzeevi, urging him to tell whoever was
                                orchestrating the campaign to “knock it
                                off.” Benzeevi stopped returning
                                McKinney’s calls after that. “It didn’t
                                really hurt Senovia,” McKinney said. “It
                                made it look like she was being
                                harassed. It hurt Kumar. It backfired.”</p>
                              <p>On the eve of the election, Alex’s
                                house burned down and he lost almost
                                everything, including his final batch of
                                campaign flyers. He suspected that the
                                blaze could have been election-related,
                                but local fire-department officials said
                                that they saw no evidence of foul play.
                                A former Psy-Group official told me, “I
                                never initiated any physical fire on any
                                project whatsoever.”</p>
                            </div>
                            <div>
                              <p>Burstien hoped that Psy-Group’s work in
                                Tulare would help the company land other
                                small campaigns, but that proved overly
                                optimistic. He told colleagues that he
                                was close to finalizing several deals,
                                but the new clients fell through, and,
                                in February, 2018, Burstien found that
                                he couldn’t make payroll.</p>
                              <p>Psy-Group’s financial woes coincided
                                with sudden scrutiny from the F.B.I. The
                                Bureau had taken an interest in George
                                Nader for helping to organize a
                                secretive meeting in the Seychelles
                                ahead of Trump’s Inauguration, with the
                                aim of creating an unofficial channel
                                with Vladimir Putin. In January, 2018,
                                F.B.I. agents stopped Nader, an American
                                citizen, at Dulles International Airport
                                and served him with a grand-jury
                                subpoena. Nader agreed to coöperate, and
                                told F.B.I. agents about his various
                                dealings related to the Trump campaign,
                                including his discussions with Zamel.
                                (Nader has been granted immunity in
                                exchange for testifying truthfully,
                                according to one of his representatives.
                                “Someone who has this kind of immunity
                                has no incentive to lie,” the
                                representative said.)</p>
                              <p>The following month, F.B.I. agents
                                served Zamel with a grand-jury subpoena.
                                Agents also tracked down Burstien in the
                                San Francisco area, where he was on a
                                business trip. Burstien returned to his
                                hotel room and found a note under his
                                door informing him that the Bureau
                                wanted him to come in for questioning.
                                Burstien told friends that he was “in
                                shock.” The F.B.I. also visited
                                Psy-Group’s so-called D.C. office, at
                                the WeWork, and seized a laptop computer
                                that had been hidden in a desk drawer,
                                where it had been running continuously.</p>
                              <p>The F.B.I. questioned some of
                                Burstien’s employees about Psy-Group’s
                                activities. In the interviews, agents
                                acted as if “there’s no smoke without
                                fire,” a former company official said.
                                “There was a lot of smoke,” the official
                                acknowledged. “We had to show them, it’s
                                smoke, it’s smoke, it’s smoke, and not
                                fire.” Psy-Group officials referred the
                                F.B.I. to the letters they had received
                                from law firms, attesting to the
                                legality of their activities and telling
                                the company that it didn’t need to
                                register as a foreign agent. “The F.B.I.
                                seemed genuinely surprised that this
                                shit wasn’t illegal,” a former Psy-Group
                                employee said.</p>
                              <p>In an interview, Burstien said that he
                                was comfortable with how Psy-Group had
                                operated but believed that changes were
                                needed to protect average citizens. “I’m
                                coming from the side of the influencer,
                                who really understands how we can make
                                use of online platforms,” he said.
                                “There needs to be more regulation, and
                                it’s up to our legislators, in each and
                                every country. What have U.S.
                                legislators done since they learned,
                                more than two years ago, about the
                                potential of these new capabilities?
                                They have the power to move the needle
                                from A to B. Nothing substantial has
                                been done, as far as I know.”</p>
                              <p>Ram Ben-Barak, who helped woo Benzeevi
                                on behalf of Psy-Group, said that he
                                decided to leave the company after he
                                learned about the extent of its
                                operations in Tulare, which he objected
                                to. Ben-Barak said that he regrets his
                                decision to work with the firm. “When
                                you leave the government and you leave
                                Mossad, you don’t know how the real
                                world works,” he said. “I made a
                                mistake.” Ben-Barak, who is now running
                                for a seat in Israel’s parliament, said
                                that he believes new regulations are
                                needed to stem the proliferation of
                                avatars and misinformation. “This is the
                                challenge of our time,” he said.
                                “Everything is fake. It’s unbelievable.”</p>
                              <p>Gadi Aviran, the Terrogence founder,
                                said that he “never dreamed” that the
                                business of fake personae, which he
                                helped establish, would become so
                                powerful. “In order to understand where
                                we are, we have to understand where we
                                started,” he said. “What started as a
                                noble cause ended up as fake news. What
                                you have today is a flooded market, with
                                people that will, basically, do
                                anything.”</p>
                            </div>
                            <div>
                              <p>In Tulare, the test of Psy-Group’s
                                strategy came on the night of July 11,
                                2017. The hospital-board election
                                resulted in a landslide—but not for
                                Psy-Group’s client. There were more than
                                a thousand ballots cast, and only a
                                hundred and ninety-five people voted for
                                Kumar to keep his seat. Senovia
                                Gutiérrez won with seventy-five per cent
                                of the vote. In the end, the Web sites
                                attacking Senovia attracted scant
                                attention in the community. “It was<span
                                  data-page="page_final"></span> like
                                they organized a concert and nobody
                                showed up,” a computer-security expert
                                said after reviewing trace data from the
                                sites, which were taken down after the
                                election.</p>
                              <p>After Senovia’s victory, Benzeevi’s
                                contract was rescinded. Larry Blitz, a
                                hospital-turnaround specialist, stepped
                                in as the interim C.E.O., and discovered
                                that the hospital’s financial records
                                were completely disorganized, with
                                “entries that indicated artificial means
                                of balancing the books.” Eventually,
                                Blitz said, his team realized that the
                                accounts contained a “hole as big as the
                                Grand Canyon.” The hospital was more
                                than thirty-six million dollars in debt,
                                and had to close for nearly a year. (It
                                reopened in October, 2018.) One morning,
                                Blitz’s chief financial officer found
                                police carting away computers and
                                telephones. The local district attorney
                                has issued more than forty search
                                warrants as part of a fraud
                                investigation, one of the largest such
                                investigations in Tulare County history.
                                Benzeevi and his legal team refused to
                                respond to questions about Psy-Group. At
                                first, Kumar said that he wasn’t aware
                                of the covert campaign and that he
                                wanted to help with this story. Then he
                                stopped returning calls.</p>
                              <p>According to a former company official,
                                Zamel decided to shut down Psy-Group in
                                February, 2018, just as Mueller’s team
                                began questioning employees. But its
                                demise hasn’t suppressed the appetite
                                for many of the services it provided.
                                Some of Psy-Group’s former employees
                                have met with Black Cube to discuss job
                                opportunities. Black Cube has been
                                criticized for some of its recent work,
                                <a
href="https://www.newyorker.com/news/news-desk/harvey-weinsteins-army-of-spies">including
                                  for the producer Harvey Weinstein</a>,
                                but there’s no sign that the notoriety
                                has hurt business; one person familiar
                                with the company’s operations bragged
                                that there was booming interest from a
                                variety of corporations. Recently,
                                Efraim Halevy, who served as the
                                director of Mossad from 1998 to 2002,
                                joined Black Cube’s advisory board. Uzi
                                Arad, a Mossad veteran and a former
                                national-security adviser for Netanyahu,
                                said that he was ashamed to see some of
                                his former colleagues become
                                “mercenaries for hire,” adding, “It’s
                                highly immoral, and they should know
                                it.”</p>
                              <p>Last year, Black Cube moved to one of
                                Tel Aviv’s most expensive neighborhoods,
                                where it now occupies a sleek,
                                full-floor office in the Bank Discount
                                Tower. The entrance is unmarked, and
                                painted black; doors are controlled by
                                fingerprint readers. One area of the
                                office is decorated with spy
                                memorabilia, including an old encryption
                                machine.</p>
                              <p>Some Psy-Group veterans expressed
                                regret that the firm had closed. “Had
                                the company still been open, all this
                                so-called negative press would have
                                brought us lots of clients,” one said.
                                Despite embarrassing missteps, which
                                have exposed some Psy-Group and Black
                                Cube operations to public scrutiny, a
                                former senior Israeli intelligence
                                official said that global demand for
                                “private Mossads” is growing, and that
                                the market for influence operations is
                                expanding into new commercial areas. In
                                particular, the former official cites
                                the potentially huge market for using
                                avatars to influence real-estate
                                prices—by creating the illusion that
                                bidders are offering more money for a
                                property, for example, or by spreading
                                rumors about the presence of toxic
                                chemicals to scare off competition.
                                “From a free-market point of view, it’s
                                scary,” a former Psy-Group official
                                said, adding that the list of possible
                                applications for avatars was “endless.”
                                Another veteran of Israeli private
                                intelligence warned, “We are looking at
                                the tip of the iceberg in terms of where
                                this can go.” </p>
                              <p>______________<br>
                              </p>
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              </section>
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